书籍目录

Destination旅游目的地沟通Module 1The Common Traveling Destinations常见旅行

目的地 /1

Module 2Talking about Holidays & Making Decisions

谈论假期，并选定目的地/3

Module 3Making Preparations for Traveling旅行准备工作/5

Chapter 2

Visa & Passport办理护照与签证的沟通

Module 1Passports of Different Countries不同国家的护照/9

Module 2Where and How to Apply for a Passport护照

办理/11

Module 3How to Get a Visa to a Certain Country 如何申请签证/13

Chapter 3

Flights & Booking 机票预定服务

Module 1Famous Airlines 常见航空公司/19

Module 2How to Book an Air Ticket 订票/21

Module 3Air Tickets 飞机票/23

Module 4Timetables and Schedules 时刻表/24

Chapter 4

Boarding登机服务

Module 1Going through CheckIn Formalities登机手续

办理/29

Module 2Checking & Consigning Luggage 行李安检与

托运/32

Module 3How to Fill in Baggage Declaration Form 如何

填写申报单/34

Module 4On the Plane登机/36

Chapter 5

Airport Pick Up接站服务

Module 1Arrival抵达/40

Module 2Pick Up Guide接站攻略/42

Module 3Culture and Key Points 接站要点/45

Chapter 6

Accommodation 酒店入住沟通

Module 1Hotel Facilities 酒店常见设施/52

Module 2Hotel Reservation酒店预订/55

Module 3Check in and Check out入住和退房/56

Module 4Other Situations 其他情况/58

Chapter 7

Sightseeing 观光游览服务

Module 1Bali AttractionsⅠ巴厘岛景点Ⅰ/62

Module 2Bali Attractions Ⅱ巴厘岛景点Ⅱ/64

Module 3Ask for Directions 问路/67

Chapter 8

Shopping购物服务

Module 1Where to Buy the Souvenirs in Bali 在哪里购买

纪念品/70

Module 2How to Bargain 讨价还价/72

Module 3Etiquettes of GiftGiving in China在中国送礼的

礼节/75

Chapter 9

Departure离港服务

Module 1Preparing for Departure离港准备工作/78

Module 2Shopping at DFS机场免税店购物/80

Module 3Departure 离港/82

Chapter 10

Dealing with Complaints投诉处理

Module 1Complaining of the Hotel 酒店投诉/87

Module 2Trouble on the Way 旅行途中遇到的麻烦/91

Module 3Something on the Plane 飞机上的情形/94

参考文献/98