书籍目录

PART I Service Procedures of English Tour Guide/001

Module 1Meeting the Tourists/003

Task 1 Meeting the Tourists at the Airport/004

Task2 On the Way to the Hotel/008

Module 2Hotel Check-in/015

Task 1 Room Reservation/015

Task 2 Check In/020

Task 3 Itinerary and Morning Call/025

Module 3 Food and Beverage Service/030

Task 1 Meal Arrangement/031

Task 2 Special Meal Requirements/037

Module 4 City Service /043

Task 1 Public Transportation/043

Task 2 Shared Bike ./049

Task 3 Currency Exchange/054

Task 4 Booking Tickets/059

Module 5 On the Way to the Scenic Spot/066

Task 1 Narration on Tour/066.

Task 2 Organizing Activities on the Bus/073

Task 3 Reminding Before Getting off the Coach/078.

Module 6 Visiting Scenic Spot/082.

Task 1 Brief Introduction of a Scenic Spot/082

Task 2 A Visit to Fujian Tulou/088

Module 7 Shopping and Entertainment/094

Task 1 The Four Treasures of the Study/094.

Task 2 Chinese Painting/097

Task 3 Introducing Local Specialties/100.

Task 4 Recreation Activities/105.

Module 8 Seeing the Tour Group off/110

Task 1 Preparation for Seeing Off Tourists/111

Task 2 Check out of the Hotel/115.

Task 3 Making a Farewell Speech/119

Task 4 At the Airport :/123

Module 5 Handling Emergencies/127

Task 1 Certificate Loss/128.

Task 2 Personal Property Loss/132.

Task 3 Dealing with Sudden Inesses/136

Task 4 Tourists Missing/141

Task 5 Dealing with Emergencies En Route/146

PART II Scenic SpotS InterpretationS/151

Module 10 Tour of Famous Mountains/153

Task 1 A Trip to Mount Taishan ./153.

Task 2 A Trip to Mount Huangshan/158

Task3 A Trip to Mount Wuyi/163

Module 11 Tour of Water Landscape/168

Task 1 A Trip to the Three Gorges of the Y angtze River/168

Task 2 A Trip to Jiuzhaigou/173

Task 3 A Trip to Qinghai Lake/177

Module 12 Tour of Historic Buildings/182

Task 1 A Trip to the Forbidden City/182

Task2 A Trip to the Confucian Temple, Qufu/187

Task 3 A Trip to the Museum of Terracotta Warriors and Horses/192

Task 4 A Trip to the Potala Palace/197.

Module 13 Tour of Ancient Gardens/202

Task 1 A Trip to the Summer Palace/202

Task 2 A Trip to the Humble Administrator' s Garden/207

Task3 A Trip to Qinghui Garden/210

Module 14 Tour of Ancient Cities and Ancient Towns /215

Task 1 A Trip to W uzhen/215.

Task 2 A Trip to Zhouzhuang/219

Task3 A Trip to the Old Town of Ljiang/223

Task 4 A Trip to the Ancient City of Pingyao/226.

Task5 A Trip to the Three Lanes and Seven Alleys /231

Module 15 Tour of Chinese Culture ./235

Task 1 Traditional Chinese Festivals/235

Task 2 Traditional Chinese Operas/240

Task 3 Chinese Ceramics/245

Module 16 Red Tour /250

Task 1 A Trip to Mount Jinggang/250

Task 2 A Trip to the Memorial Hall of the First National Congress of the CPC/254

Task 3 A Trip to the Site of the Gutian Congress/257

Module 17 City Tour /261

Task 1 A Trip to the Oriental Pearl TV Tower /261

Task 2 A Trip to Kulangsu /264

Task 3 A Trip to Chimelong Tourist Resort /268

参考文献 /272.