书籍目录

目录

Module 1　Tourism Consultation /001

Task 1　Business Consultation /002

Task 2　Package Tour /006

Task 3　Consultation on Cruise Travel /013

Task 4　Discussion of the Tour Routes /019

Module 2　At the Airport /026

Task 1　Check？in at the Airport /027

Task 2　Security Check /032

Task 3　Customs Inspection /037

Task 4　Ready for Boarding /043

Module 3　On Route /050

Task 1　In？flight Service /051

Task 2　Duty？Free Shopping on Board /057

Task 3　Preparations Before Landing /063

Task 4　Arrival at the Destination /069

Module 4　At the Hotel /075

Task 1　At the Reception Desk /076

Task 2　Hotel Service and Facilities /081

Task 3　Laundry Service /087

Task 4　Check？Out /092

Module 5　At the Restaurant /097

Task 1　Reserving a Table /098

Task 2　Enjoying Chinese Food /103

Task 3　Enjoying Western Food /110

Task 4　Enjoying Special Meal /115

Module 6　City Service /122

Task 1　Shared Bike /123

Task 2　Recreation /128

Task 3　Pubs and Bars /134

Task 4　Currency Exchange /140

Module 7　Sightseeing /147

Task 1　Natural Scenery /148

Task 2　Historical Scenery /154

Task 3　Ancient Gardens /160

Task 4　Museums /167

Module 8　Shopping /175

Task 1　Pottery and Porcelain /176

Task 2　Painting and Calligraphy /181

Task 3　Tea /187

Task 4　Silk /194

Module 9　Pearls of Chinese Culture /201

Task 1　Chinese Operas /202

Task 2　Chinese Martial Arts /208

Task 3　Traditional Chinese Medicine /214

Task 4　Chinese Festivals /220

Module 10　Departure /228

Task 1　Farewell to China /229

Task 2　Suggestions for Better Service /234

Task 3　Extending the Stay /239

Task 4　After？care Service /244

Module 11　Emergency Cases /250

Task 1　Certificate Loss /251

Task 2　Personal Property Loss /257

Task 3　Food Poisoning /263

Task 4　Illness /269

参考书目 /276